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Terms of Use
Last updated: 15th of April, 2024
§ 1 Acceptance of Terms
Thank you for choosing Nero AI by Nero AG ("the website", "us", "we", or "our"). Nero AG provides you with access to a series of AI tools to transform your media (collectively, the "Services”). The Services, including any updates, are subject to the following Terms of Use ("Terms"). Nero AG reserves the right to update and modify the Terms of Use at any time without notice. Using the site in any manner, including but not limited to using the Services, implies that you agree to be bound by these Terms of Use. The agreement will apply to all users of the site and the service. Notwithstanding the foregoing, any Software having a separate end user license agreement shall be covered by such applicable separate end user license agreement in lieu of the terms of this EULA to the extent required by such separate end user license agreement.
§ 2 Restrictions on Use
Subject to your compliance with the Terms, you may access and use the Services with a license from us for permitted uses. You may not sell, redistribute, transfer or reproduce any information, software, products, or services obtained from Nero AI.
Media edited and created with Nero AI including all its Services and Software are allowed for non-commercial and commercial use.
§ 3 Privacy
Please check our privacy policy to learn how we protect your privacy.
§ 4 Copyright
Unless otherwise specified, Nero AG owns all copyright of logos, technologies, text, images, and graphics that are used in the online services. Without the permission of Nero AG, any copy and reproduction of information contained on this site are never allowed.
§ 5 Your Obligations
You must refrain from actions that can compromise the functionality or the operation of the website, including but not limited to scanning or testing the website for any weak points, accessing systems of the website by bypassing the security systems, and integrating malware. We have the exclusive right to restrict the use of our services without having to be demanded for any reason or to block specific users. By accessing the service, you agree that we have the right to store your IP address in order to verify broad use of our service.
§ 6 Disclaimer
THE SERVICE IS PROVIDED "AS IS” AND NERO AG AND ITS DIRECTORS, EMPLOYEES, CONTENT PROVIDERS, AGENTS AND AFFILIATES EXCLUDE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.
Nero AG applies reasonable efforts to ensure the accuracy, correctness, and reliability of the Nero AI Content, but we make no representations or warranties as to the Nero AI ContentFs accuracy, correctness, or reliability.
§ 7 Account
By creating a Nero account or by accessing and using the Hosted Services, you agree to take responsibility for maintaining the security of your account and its content, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the services. You must not describe or assign content to your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Nero AG may change or remove any content or photos that it considers inappropriate or unlawful, or otherwise likely to cause Nero AG liability. You must immediately notify Nero AG of any unauthorized uses of your account or any other breaches of security. Nero AG will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
§ 8 Password
Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible.
§ 9 Cookies
We employ cookies to improve user experience and analyze website traffic. Using cookies helps our website to enable the functionality of certain areas to make it easier for people visiting our website. By accessing Nero AI and any of its Services, you agree to use cookies in agreement with our Privacy Policy.
§ 10 User guidelines
The following is not permitted for any reason whatsoever:
(1) uploading or importing the images/photos that you do not have the legal right/copyright to;
(2) using our Service to import or copy any local files that you do not have the legal right to import or copy in this way;
(3) circumventing any technology used by Nero AG, its licensors, or any third party to protect the Service;
(4) circumventing any territorial restrictions applied by Nero AG or its licensors;
§ 11 Data storage
Nero AG will only temporarily store content or processed content on its servers to the extent technically required to provide its service (usually not more than 24 hours). Any further storage of content or processed content will only be carried out at customer's request.
§ 12 API Usage
"API" refers to the Application Programming Interface provided by Nero AG to business customers. Nero AG will provide customers with respective access credentials for the API. The API allows customer to use the technical infrastructure provided by Nero AG. Nero AG shall process the Content in accordance with this Agreement, the Service Specification and the Documentation. In view of the on-going development of the API, Nero AG may introduce new versions of the API with an additional or different range of features. Furthermore, Nero AG may terminate deprecated versions of the API provided that the termination is reasonable for customer in consideration of the interests of both Parties. Nero AG shall inform customer of such termination in writing (e-mail sufficient) at least four (4) weeks before the termination becomes effective. Nero AG will inform Customer of updates of the API via e-mail.
§ 13 Termination
Notwithstanding any of these Terms, Nero AG reserves the right, without notice and in its sole discretion, to terminate your account and/or to block your use of the Site.
Please contact us if you have any questions and we will reply to your message as soon as possible.
§ 14 Additional Terms for third-party AI Models (Updated on 2025/09/02)
Some features of the Nero AI platform are powered by licensed third-party AI models provided by third-party companies. By using such features, you agree to the following additional terms, which apply in addition to the existing Nero AI Terms of Use:
(1) Access Restrictions – You may only interact with third-party AI Models through the Nero AI platform. You may not access, download, extract, copy, or redistribute any third-party AI Model, its weights, or derivatives.
(2) Prohibited Uses – You may not provide the output of a third-party AI Model to third parties as part of a hosted service or API without Nero’s prior written consent.
(3) Reverse Engineering – You may not attempt to reverse engineer, decompile, or otherwise derive the underlying structure, parameters, or weights of any third-party AI Model.
(4) Content Standards – You may not generate or share content that is illegal, infringing, harmful, or violates any applicable content provenance requirements. Nero may block, review, or remove any such content.
(5) Usage Reporting – You agree that Nero may collect and share usage statistics (including prompts, generation counts, and related telemetry) with third-party companies to ensure compliance with licensing terms.
(6) Model Updates and Removal – Nero may update, replace, or remove any third-party AI Model at any time without notice. If a model is removed, you must not attempt to recreate, re-host, or redistribute it.
(7) Indemnification – You agree to indemnify and hold harmless Nero from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of third-party AI Models, including unlawful or infringing content you generate or distribute.
